Shipping Policy
At Decorglobe, every chandelier is crafted with precision and care. To ensure the highest standards of quality and safe delivery, we follow a transparent and structured shipping process.
Order Processing & Production
Many of our chandeliers are made to order, especially custom-made, hand-blown, and large-scale designs.
Standard production time is 2 to 3 weeks.
Custom-made and bespoke chandeliers require this time to ensure meticulous craftsmanship and superior finishing.
Production timelines may vary slightly depending on the complexity, size, and level of customization involved.
Shipping Timeline
Due to the size, weight, and delicate nature of chandeliers, shipping large fixtures requires careful handling and specialized logistics.
Shipping time varies based on destination and shipment size.
Large and oversized chandeliers may require additional transit time to ensure safe and secure delivery.
Once your order is dispatched, tracking details will be shared wherever available.
International Shipping
Decorglobe offers international shipping. Delivery timelines may vary depending on the destination country, customs clearance processes, and local logistics partners.
Any customs duties, taxes, or import charges, if applicable, are the responsibility of the buyer.
Delivery Expectations
Delivery timelines provided are estimates and cannot be guaranteed.
Delays may occur due to customs inspections, weather conditions, or logistical constraints beyond our control.
We always strive to keep customers informed in the event of any delays.
Packaging & Handling
All chandeliers are securely packaged to protect delicate components during transit. Large shipments are packed using reinforced materials to ensure safety and protection upon arrival.
Need Assistance?
For delivery timelines, custom orders, or special shipping requests, please contact our support team before placing your order. Our team will be happy to assist you.
Warranty Reminder
All Decorglobe chandeliers come with a 1-year warranty on fixtures.