Shipping Policy
Many of our chandeliers are made to order, particularly custom-built, hand-blown, and large-scale statement designs.
• Standard production time: 2–3 weeks
• Custom-made and bespoke chandeliers require this timeframe to ensure refined craftsmanship and detailing
• Production timelines may vary depending on size, complexity, and level of customization
Shipping Policy
• Standard dimension chandeliers include free shipping
• Custom-size and bespoke chandeliers incur separate shipping charges due to size, weight, and specialized handling requirements
Shipping costs for custom pieces will be clearly communicated before order confirmation.
Shipping Timeline
Due to the delicate and oversized nature of chandeliers:
• Shipping time varies by destination and shipment size
• Large and oversized fixtures may require additional transit time for secure handling
• Tracking details are provided once the order is dispatched (where available)
International Shipping
We ship worldwide.
• Delivery timelines vary based on destination country and customs procedures
• Any applicable customs duties, import taxes, or local charges are the responsibility of the buyer
Delivery Expectations
• Delivery timelines are estimates and not guaranteed
• Delays may occur due to customs inspections, weather conditions, or logistics beyond our control
• Our team will proactively communicate any significant updates
Packaging & Handling
All chandeliers are professionally packed using reinforced protective materials to safeguard delicate components during transit. Oversized shipments are secured with additional structural protection to ensure safe arrival.
Need Assistance?
For custom shipping quotations, oversized deliveries, or special logistics requests, please contact our support team prior to placing your order. We are happy to assist with tailored arrangements.
Warranty Reminder
All Decorglobe chandeliers include a 1-year warranty covering manufacturing defects on fixtures.